Your data is yours. Always.
Choosing a platform smaller than WordPress deserves one honest question: what if I want to leave? This page answers with facts, not promises. What you take, how, in which format, and what SynapPress never holds hostage.
The whole site as open JSON plus CSV tables, straight from the dashboard, any time.
Registered by you, at the registrar you choose. We only receive the DNS pointer.
Next.js, PostgreSQL, Vercel and Supabase. Any developer knows them.
No hidden lock-in period, no export fee, no waiting for someone to approve.
1. What you take when you export
In the dashboard, under Settings › Export, two buttons:
- Download everything (JSON): a single file with every table of your site, in the structure it has in the database, plus a manifest of every image with its public link.
- Tables as CSV: leads, newsletter subscribers, products, customers, orders and blog posts, ready for Excel or Google Sheets.
| What | Exported? | How |
|---|---|---|
| Pages and blocks (page builder) | Yes | JSON, each page with its {type, content} blocks |
| Home sections, menus, site settings | Yes | JSON |
| Blog, services, cases, team, testimonials, FAQ | Yes | JSON (blog also as CSV) |
| Products, variants, reviews, coupons | Yes | JSON and CSV |
| Leads, subscribers, customers, orders | Yes | JSON and CSV |
| Images and files | Yes | List with the public URL of every file; download with any tool |
| API keys and tokens (payments, ERP, AI) | No | Kept in a separate vault, never in a file. You re-enter them wherever you use them next. |
| The platform's source code | No | Proprietary. You do not need it to take your content. |
2. The format
Readable, versioned JSON with a note explaining each part. A real excerpt:
{
"format": "synappress-export",
"version": 1,
"exported_at": "2026-09-11T18:20:00.000Z",
"tenant": { "slug": "my-store", "domain": "mystore.com" },
"tables": {
"pages": [ { "slug": "about", "title": "About", "blocks": [ { "type": "about", "content": { "title": "..." } } ] } ],
"products": [ ... ],
"leads": [ ... ]
},
"media": [ { "path": "hero/cover.jpg", "url": "https://.../hero/cover.jpg" } ]
}
Each page is a list of blocks with a type and content. A developer can convert this to WordPress, Webflow, a static site or any other CMS with a simple script, because there is no binary format and no hidden field.
3. Domain and email
The domain is registered in your name, at the registrar you prefer. To go live you point one DNS record to SynapPress. To leave, you point it elsewhere. Your domain's email never touches us: it stays with the provider you already use.
4. The technology, no mystery
The most widely used web framework for high-performance sites.
The most respected open-source relational database on the market.
Edge hosting with a global network, automatic SSL and per-region caching.
Managed PostgreSQL and file storage, isolated per customer.
None of these pieces is ours. They are industry standard, with public documentation and millions of developers. SynapPress is the layer that brings them together in a simple dashboard, with the module library and optional AI.
5. Isolation and security
- Every site is an isolated tenant: the database enforces row-level access rules, so one site never sees another's data, even inside the same platform.
- Secrets (payment, ERP, AI keys) live in a separate vault, never in content and never in the browser.
- Automatic daily backups of the database, handled by the managed infrastructure. And the dashboard export is your own copy, on your computer, whenever you want.
- Automatic SSL on every domain, including preview subdomains.
- Public forms write without being able to read: whoever submits a form cannot query what others submitted.
- Privacy: cookie consent with Google Consent Mode v2 and a privacy policy generated for each site (GDPR and Brazil's LGPD). See our policy.
6. If you decide to leave
- Export the site under Settings › Export.
- Download the images from the manifest (or ask us for a bundle).
- Point your domain's DNS to the new host.
- Cancel the subscription. No penalty, no hidden notice period.
Why write this on our own sales site? Because a platform that keeps customers by making it hard to leave does not need to be good. We would rather be chosen every month.
7. And the other way: coming in
Coming from WordPress, Wix, Squarespace or a static site, migration is handled by the partner agency or by our team: we import text, images, blog and products, keep the URLs that already rank and set up the redirects. Your domain stays the same.
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